PRIVACY POLICY
YOUR PRIVACY
Last updated: September 28, 2026
Who we are
QuantumGen Enterprises operates The Crate Nook and is responsible for the personal information described in this policy. Contact thecratenook@gmail.com with privacy questions or requests. This policy covers our website, orders, customer support and marketing activities.
Information we collect
When you shop, contact us or subscribe, we collect information you provide, such as your name, email address, shipping and billing addresses, telephone number if supplied, order details and correspondence. Payment services process your payment credentials; we receive transaction and payment-status information needed to manage your order. Avoid sending payment-card details or sensitive information by email or through our contact form.
Our site and its service providers may also collect technical and usage information, including IP address, browser and device information, approximate location inferred from IP address, referring pages, pages viewed, interactions, cookie identifiers and purchase or conversion events. The information collected depends on the tools enabled and your privacy choices.
How we use information
We use information to process payments and orders, arrange delivery, provide support and returns, communicate about purchases, maintain and secure the site, prevent fraud, keep business records and meet legal obligations. Where permitted, we also use information to understand site performance, improve our store, measure advertising and send marketing you have requested or may lawfully receive. You can unsubscribe from promotional emails without stopping necessary order communications.
Where a legal basis is required, we rely on performance of a contract for order fulfillment, legal obligations for required records, legitimate interests for proportionate administration, security and service improvement, and consent where required for marketing or tracking. You may withdraw consent without affecting earlier lawful processing.
Service providers and disclosures
We use Wix to host and operate our store. We disclose information as needed to payment providers, fulfillment suppliers, shipping carriers, customer-support and email-service providers, analytics and advertising providers, and professional advisers. To fulfill a dropshipped order, the supplier and carrier receive the recipient's name, delivery address, order details and contact details needed for delivery. Suppliers may be located overseas and orders may be fulfilled through a 3rd party.
We may disclose information when required by law, to protect lawful rights and prevent fraud, or in connection with a business transfer subject to applicable safeguards. Providers may also process information under their own privacy policies, particularly where they act independently.
Cookies, analytics and advertising
Essential cookies and similar technologies support functions such as security, the shopping cart and checkout. Optional tools may support analytics, advertising measurement and personalized advertising.
We plan to use Google Analytics, Google Ads conversion tracking and other advertising pixels. When enabled, these tools may receive information about your browser or device, identifiers, pages visited and actions such as purchases. Advertising providers may associate this information with other information they hold to measure campaigns or personalize advertising across websites and services, subject to the configuration and your choices. Additional providers will be identified in our privacy disclosures or cookie information when enabled.
Some disclosures to advertising providers may qualify as a sale, sharing or targeted advertising under applicable privacy laws even when no money is exchanged. Where those rights apply, you may request to opt out by contacting thecratenook@gmail.com. We do not intend to sell customer contact lists for money.
Where available, use the site's cookie preferences to manage optional categories. You can also manage cookies through your browser and advertising preferences through the relevant provider. Blocking essential cookies may affect store functions. Browser settings alone may not control every tracking method. Where consent is required, optional tracking must be subject to that consent; visiting our site does not by itself constitute consent. Google explains its use of information at https://policies.google.com/technologies/partner-sites and provides ad choices at https://myadcenter.google.com/.
International processing
We and our providers may process information in the United States and other countries, including countries where fulfillment suppliers operate. Privacy protections may differ from those in your location. Where required, appropriate transfer safeguards must apply. Contact us for information about transfers relevant to your data.
Retention and security
We retain information for as long as reasonably needed for the purposes described here, including order support, tax and accounting obligations, fraud prevention and resolving disputes. Retention depends on the information, purpose and applicable requirements. We use reasonable organizational and technical measures to protect information; no transmission or storage system is completely secure.
Your choices and rights
Depending on your location and applicable law, you may have rights to access, correct, delete or obtain a copy of your information; restrict or object to processing; withdraw consent; or opt out of sale, sharing or targeted advertising. Some information may need to be retained for legal or operational reasons. We may verify your identity before acting on a request and will not unlawfully discriminate against you for exercising your rights.
Email thecratenook@gmail.com to make a request, ask about an authorized-agent request, or appeal a decision where an appeal right applies. You may also complain to your local privacy regulator. Promotional emails include an unsubscribe option. Requests concerning processing by an independent provider may also need to be directed to that provider.
Children and external links
Our store is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information so we can investigate and take appropriate action. External websites have their own privacy practices.
Updates and contact
We may update this policy as our practices change. We will revise the date above and provide additional notice where required. Material changes do not override consent requirements or other applicable rights.
The Crate Nook, operated by QuantumGen Enterprises
thecratenook@gmail.com